Welcome to Freeplay! 👟
By visiting our website www.thefreeplay.com, you agree to the following terms and conditions. We’ve kept these simple and transparent, so you can shop with confidence and clarity.

1. Using Our Website

• Our website and products are meant for personal use only.
• By shopping with us, you confirm that you are 18 years or older (or using the site under the guidance of a parent/guardian).
• Please use our website responsibly — no spamming, hacking, or misuse of content.

2. Orders & Payments

• We accept both prepaid and Cash on Delivery (COD) orders.
• Shipping is free for prepaid orders; COD has a small handling fee of ₹50.
• Prices, promotions, or availability may change without prior notice.

3. Shipping & Delivery

• Orders are shipped within 2 business days, if the product is in stock.
• Delivery usually takes 3–10 days, depending on your location.
• We’ll keep you updated via email/WhatsApp once your order is shipped.

4. Returns & Exchanges

• We want you to love your Freeplay footwear! If something doesn’t fit or feel right, you can request a return or exchange.
• Return shipping and exchanges are free – we cover that at our end.
• Please check our detailed Returns & Exchange Policy for step-by-step instructions.

5. Cancellations

• Orders can be cancelled within 24 hours of placing the order, or before they are shipped.
• Once shipped, cancellations are not possible — but you can always opt for an exchange/return.

6. Privacy & Security

• Your personal information is safe with us and used only to process orders or improve your shopping experience.
• We do not share your data with third parties without consent.
• Please refer to our full Privacy Policy for details.

7. Intellectual Property

• All content on this website (images, designs, text, logo, etc.) belongs to Freeplay.
• You may not copy, use, or reproduce our content without permission.

8. Limitation of Liability

• We do our best to ensure smooth service, but sometimes delays or errors may occur.
• Freeplay will not be responsible for indirect damages (like lost time or opportunity) arising from use of our website.

9. Governing Law

• These terms are governed by the laws of India.
• Any disputes will be handled under the jurisdiction of Gautam Buddha Nagar/ Noida courts.

10. Contact Us

If you have any questions, we’re always here to help:
📧 Email: info@thefreeplay.com
📱 WhatsApp: +91-7678331420

✨ Thank you for shopping with Freeplay! We’re delighted to bring comfort, style, and smiles to your little one’s everyday steps.