At Freeplay, we want your shopping experience to be as easy and worry-free as possible. Just like our footwear is crafted with care, we ensure your orders reach you quickly and reliably.

Free & Easy Shipping

• Prepaid Orders: Shipped free of cost anywhere in India.
• Cash on Delivery (COD): Available with a nominal ₹50 fee.

Processing & Dispatch

• Orders placed between Monday–Saturday (IST) are processed on the same or next business day.
• If the product is in stock at our warehouse, it will be dispatched within 2 business days of order placement.

Cancellation Policy

• You may request cancellation of your order within 24 hours of placing it.
  If you no longer wish to receive the order, please contact us.

Delivery Timelines

• Orders typically arrive within 3–10 days, depending on your location.
• Want to confirm delivery for your area before ordering? Just reach out — we’re happy to help.

Need Help?

For any questions about your order or delivery, our team is here for you:

• 💬 WhatsApp: +91-7678331420
• 📧 Email: info@thefreeplay.com