Shipping Policy
At Freeplay, we want your shopping experience to be as easy and worry-free as possible. Just like our footwear is crafted with care, we ensure your orders reach you quickly and reliably.
Free & Easy Shipping
- Prepaid Orders: Shipped free of cost anywhere in India.
- Cash on Delivery (COD): Available with a nominal ₹50 fee.
Processing & Dispatch
- Orders placed between Monday–Saturday (IST) are processed on the same or next business day.
- If the product is in stock at our warehouse, it will be dispatched within 2 business days of order placement.
Cancellation Policy
- You may request cancellation of your order within 24 hours of placing it.
If you no longer wish to receive the order, please contact us.
Delivery Timelines
- Orders typically arrive within 3–10 days, depending on your location.
- Want to confirm delivery for your area before ordering? Just reach out — we’re happy to help.
Need Help?
For any questions about your order or delivery, our team is here for you:
- 💬 WhatsApp: +91-7678331420
- 📧 Email: info@thefreeplay.com